At Epsilon Infotech Limited (“we”, “us”, or “our”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our products and services.
1. Our Commitment
We believe that privacy is a fundamental right. We collect only the minimum information necessary to provide our services, and we are transparent about how that information is used. Your trust matters to us.
2. Information We Collect
We may collect the following types of information:
- Account Information: Email address and phone number when you create an account.
- Usage Data: Anonymous interaction patterns to help us improve our products.
- Device Information: Basic device details (model, OS version) for compatibility purposes.
3. How We Use Your Information
- To provide, maintain, and improve our products and services
- To authenticate your identity and secure your account
- To communicate important service updates
- To understand how our products are used so we can make them better
4. Data Security
We take the security of your data seriously. We implement industry-standard encryption and technical safeguards to protect your personal information against unauthorized access, alteration, or destruction.
5. Data Sharing
We do not sell your personal information. We will never share your data with third parties for marketing purposes. We may share anonymized, aggregated data that cannot identify individual users for analytical purposes.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your account and associated data
- Withdraw consent for data processing at any time
To exercise these rights, contact us at contact@epsilon-infotech.com.
7. Data Retention
We retain your data only for as long as necessary to provide our services. If you delete your account, we will remove your personal data within 30 days, except where we are required by law to retain it.
8. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: contact@epsilon-infotech.com
Company: Epsilon Infotech Limited, Hong Kong